When the HTC Touch Pro2 hit the scene, it instantly became the best business smartphone on T-Mobile's lineup, and one of the best business smartphones you can buy. For the hefty starting price, it better be (for our analysis of the real cost of owning a smartphone, click here). But the HTC Touch Pro2 on T-Mobile proves its worth with solid hardware, including our favorite QWERTY keyboard and advanced features all around. The phone excels at calling in ways that business users will certainly appreciate. It will help you make great-sounding calls, with easy conference calling and a best-in-class speakerphone. Even better, it will help organize the information you need to access quickly during that important call. It's not a fun phone, though it is packed with multimedia and fun features. But it lacks the customization options of a Google Android phone like the T-Mobile myTouch 3G, the social network synergy of the Palm Pre or the multimedia prowess of the Apple iPhone 3GS. Still, it trumps those devices with superlative call management as well as better scheduling and productivity features, and it's still easy going enough to play music and videos or casually surf the Web. In other words, the HTC Touch Pro2 takes the best of Window Mobile and hides the rest behind a snazzy and responsive interface that keeps things professional. Release: August 2009. Price: $350.
Pros: Best keyboard on a business smartphone. Excellent call features and call quality. Solid performer all around.
Cons: IM client was buggy. Camera disappointing. Resistive touchscreen still imperfect while scrolling. Dueling Web browsers confusing for users.
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